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Product Description: | HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site |
Type: | Extended service agreement |
Service Included: | Parts and labor |
Location: | On-site |
Full Contract Period: | 1 year |
Response Time: | 4 hours |
Service Availability: | 24 hours a day / 7 days a week |
Designed For: | P/N: 404664-B21, 404664R-B21, 404667-B21, 404667R-B21, 416554-B21, 416555-B21, 416653-B21, 416653R-B21, 416654-B21, 416654R-B21, 416655-B21, 416655R-B21, 416656-B21, 416656R-B21, 432636-B21, 432636R-B21, 435456-B21, 435456R-B21, 435457-B21, 435457R-B21 |
Service Included: | Parts and labor |
Location: | On-site |
Full Contract Period: | 1 year |
Response Time: | 4 hours |
Service Availability: | 24 hours a day / 7 days a week |
Service & Support: | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year |
Designed For: | P/N: 404664-B21, 404664R-B21, 404667-B21, 404667R-B21, 416554-B21, 416555-B21, 416653-B21, 416653R-B21, 416654-B21, 416654R-B21, 416655-B21, 416655R-B21, 416656-B21, 416656R-B21, 432636-B21, 432636R-B21, 435456-B21, 435456R-B21, 435457-B21, 435457R-B21 |
COO: | Inquire |
TAA compliance: | Inquire |
UNSPSC Code: | 81111812 |
BRANDS | HEWLETT PACKARD ENTERPRISE |
---|---|
UNSPSC | 81111812 |
Part# | HPE-H77S1PE |
MFG Part# | H77S1PE |
Full Contract Period | 1 year |
Service Included | Parts and labor |
Response Time | 4 hours |
Location | On-site |
Type | Extended service agreement |