1Y PW TC ESS DL580 GEN10 SVC 6737353
SKU
6737353
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 1 year Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: 869848R-B21, 869851-AA1, 869852-AA1, 869853-AA1, 869854-B21#ABJ, 869854-B21#UUF, 878213-B21#0D1, P05673-291, P05673-AA1, P05673-B21, P05673R-B21, P05676-AA1, P21273-291, P21273-AA1, P21273-B21, P21273R-B21, P22709-291, P22709-AA1, P22709-B21, P22709R-B21, P22710-AA1, P40458-B21, P40459-B21 - General
Service Included: Parts and labor Location: On-site Full Contract Period: 1 year Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year - Compatibility Information
Designed For: P/N: 869848-291, 869848-B21, 869848R-B21, 869851-AA1, 869852-AA1, 869853-AA1, 869854-B21, 869854-B21#0D1, 869854-B21#ABA, 869854-B21#ABJ, 869854-B21#B19, 869854-B21#UUF, 869854R-B21, 869854R-B21#B19, 878213-B21, 878213-B21#0D1, 878213-B21#ABA, 880396-AA1, P05673-291, P05673-AA1, P05673-B21, P05673R-B21, P05676-AA1, P21273-291, P21273-AA1, P21273-B21, P21273R-B21, P22709-291, P22709-AA1, P22709-B21, P22709R-B21, P22710-AA1, P40458-B21, P40459-B21 - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HV5T0PE |
| MFG Part# | HV5T0PE |
| Full Contract Period | 1 year |
| Service Included | Parts and labor |
| Response Time | 4 hours |
| Location | On-site |
| Type | Extended service agreement |
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