1Y PW TC ESS SN6650B 32G FC SCH SVC 6847126

SKU
6847126
  • Primary Information
    Product Description: HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
    Type: Extended service agreement
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 1 year
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
    Designed For: P/N: Q2S18A, Q2S18AR, Q9V95A, Q9V95AR
  • General
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 1 year
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
  • Details
    Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year
  • Compatibility Information
    Designed For: P/N: Q2S18A, Q2S18AR, Q9V95A, Q9V95AR
  • Special Feature
    COO: Inquire
    TAA compliance: Inquire
  • UNSPSC Code
    UNSPSC Code: 81111812
BRANDSHEWLETT PACKARD ENTERPRISE
UNSPSC81111812
Part#HPE-HZ4H3PE
MFG Part#HZ4H3PE
Full Contract Period1 year
Service IncludedParts and labor
Response Time4 hours
LocationOn-site
TypeExtended service agreement
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