2Y PW TC CRIT SN6650B 32G PP SVC 6753139

Name: 2Y PW TC CRIT SN6650B 32G PP SVC
Brand: HEWLETT PACKARD ENTERPRISE
SKU: 6753139
Price: 77215.00 CAD
Availability: InStock

SKU

6753139

Bestseller

CA$77,215.00

Primary Information

Product Description:	HPE Pointnext Tech Care Critical Service Post Warranty - extended service agreement - 2 years - on-site
Type:	Extended service agreement
Service Included:	Parts and labor
Location:	On-site
Full Contract Period:	2 years
Repair Time:	6 hours
Service Availability:	24 hours a day / 7 days a week
Designed For:	P/N: Q9V96B, Q9V96BR, Q9V96C

General

Service Included: Parts and labor

Location: On-site

Full Contract Period: 2 years

Repair Time: 6 hours

Service Availability: 24 hours a day / 7 days a week

Details

Service & Support:	Extended service agreement - parts and labor - 2 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 Â¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Â¦ Product info support - knowledge base access - 2 years Â¦ Technical support - remote diagnosis - 2 years Â¦ Technical support - visual remote guidance - 2 years Â¦ New releases update - 2 years Â¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 Â¦ Extended service agreement - parts and labor - 2 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 Â¦ Product info support - web support - 2 years Â¦ Technical support - outage management - 2 years

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