2Y PW TC ESS EXCH EXT RDX HW SVC 6846991

SKU
6846991
  • Primary Information
    Product Description: HPE Pointnext Tech Care Essential Exchange Service Post Warranty - extended service agreement - 2 years - shipment
    Type: Extended service agreement
    Service Included: Replacement
    Location: Shipment
    Full Contract Period: 2 years
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
    Designed For: P/N: AJ766SB, AJ768SB, AJ935SB, B7B63A, B7B66A, B7B66B, B7B69A, B7B69B, B7B69BR, BV849SB, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2040AA, Q2041AA, Q2R33A
  • General
    Service Included: Replacement
    Location: Shipment
    Full Contract Period: 2 years
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
  • Details
    Service & Support: Extended service agreement - replacement - 2 years - shipment - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - replacement - 2 years - shipment - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Technical support - remote diagnosis - 2 years
  • Compatibility Information
    Designed For: P/N: AJ766SB, AJ768SB, AJ935SB, B7B63A, B7B66A, B7B66B, B7B69A, B7B69B, B7B69BR, BV849SB, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2040AA, Q2041AA, Q2R33A
  • Special Feature
    COO: Inquire
    TAA compliance: Inquire
  • UNSPSC Code
    UNSPSC Code: 81111812
BRANDS HEWLETT PACKARD ENTERPRISE
UNSPSC 81111812
Part# HPE-H12A5PE
MFG Part# H12A5PE
Full Contract Period 2 years
Service Included Replacement
Response Time 4 hours
Location Shipment
Type Extended service agreement
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