2Y PW TC ESS W/DMR DL580 G10 WOV SVC 6737662
SKU
6737662
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 2 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week Covered Configurations: Server with OneView Designed For: P/N: 869845-291, 869845-B21, 869845R-B21, 869847-291, 869847-B21, 869847R-B21, 869849-S01, 869850-S01, 880397-S01, P05671-291, P05671-AA1, P05671-B21, P05671R-B21, P05672-291, P05672-AA1, P05672-B21, P05672R-B21 - General
Service Included: Parts and labor Location: On-site Full Contract Period: 2 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week Covered Configurations: Server with OneView - Details
Service & Support: Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years ¦ Defective media retention - 2 years - Compatibility Information
Designed For: P/N: 869845-291, 869845-B21, 869845R-B21, 869847-291, 869847-B21, 869847R-B21, 869849-S01, 869850-S01, 880397-S01, P05671-291, P05671-AA1, P05671-B21, P05671R-B21, P05672-291, P05672-AA1, P05672-B21, P05672R-B21 - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HV7E1PE |
| MFG Part# | HV7E1PE |
| Full Contract Period | 2 years |
| Service Included | Parts and labor |
| Response Time | 4 hours |
| Location | On-site |
| Type | Extended service agreement |
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