2Y PW TC ESS WCDMR SN6700B 64G SVC 6753166
SKU
6753166
Category: Network Services & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 2 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 2 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: R6B05A, R6B05AR - General
Service Included: Parts and labor Location: On-site Full Contract Period: 2 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years ¦ Comprehensive defective material retention - 2 years - Compatibility Information
Designed For: P/N: R6B05A, R6B05AR - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
BRANDS | HEWLETT PACKARD ENTERPRISE |
---|---|
UNSPSC | 81111812 |
Part# | HPE-HU9D2PE |
MFG Part# | HU9D2PE |
Full Contract Period | 2 years |
Service Included | Parts and labor |
Response Time | 4 hours |
Location | On-site |
Type | Extended service agreement |