3Y TC BAS W/DMR DL20 GEN10 SVC 6737624
SKU
6737624
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 3 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 3 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week Designed For: P/N: P06961-B21#ABJ, P06961-B21#B19, P06961-B21#UUF, P06962-B21#ABJ, P06962-B21#UUF, P06962R-B21, P06962R-B21#0D1, P06962R-B21#B19, P06962R-B21#UUF, P06963-B21#ABA, P06963-B21#ABJ, P06963-B21#UUF, P06963R-B21, P06963R-B21#B19, P17077-B21, P17078-B21, P17079-B21, P17080-B21, P17081-B21 - General
Service Included: Parts and labor Location: On-site Full Contract Period: 3 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week - Details
Service & Support: Extended service agreement - parts and labor - 3 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 3 years - Compatibility Information
Designed For: P/N: P06476-291, P06476-371, P06476-AA1, P06476-B21, P06476R-291, P06476R-B21, P06477-291, P06477-371, P06477-AA1, P06477-B21, P06477R-291, P06477R-B21, P06478-291, P06478-371, P06478-AA1, P06478-B21, P06478R-291, P06478R-B21, P06479-291, P06479-AA1, P06961-B21, P06961-B21#0D1, P06961-B21#ABA, P06961-B21#ABJ, P06961-B21#B19, P06961-B21#UUF, P06962-B21, P06962-B21#0D1, P06962-B21#ABA, P06962-B21#ABJ, P06962-B21#B19, P06962-B21#UUF, P06962R-B21, P06962R-B21#0D1, P06962R-B21#B19, P06962R-B21#UUF, P06963-B21, P06963-B21#0D1, P06963-B21#ABA, P06963-B21#ABJ, P06963-B21#B19, P06963-B21#UUF, P06963R-B21, P06963R-B21#B19, P17077-B21, P17078-B21, P17079-B21, P17080-B21, P17081-B21 - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
BRANDS | HEWLETT PACKARD ENTERPRISE |
---|---|
UNSPSC | 81111812 |
Part# | HPE-HV6Z0E |
MFG Part# | HV6Z0E |
Full Contract Period | 3 years |
Service Included | Parts and labor |
Response Time | Next business day |
Location | On-site |
Type | Extended service agreement |