3Y TC ESS W/CDMR DL325 GEN10 PLUS SVC 6737512
SKU
6737512
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 3 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: P15535R-B21, P15735-B21, P15735-B21#ABA, P15735-B21#ABJ, P15735-B21#B19, P15735-B21#UUF, P15735R-B21, P18603R-B21, P18604R-B21, P18605-291, P18605R-B21, P18606-B21#B19, P18606-B21#UUF, P18606R-B21, P18606R-B21#B19, P18608-B21, P18608-B21#ABA, R4K99A, R4L00A, R4L01A, R7E82A, R8F01A - General
Service Included: Parts and labor Location: On-site Full Contract Period: 3 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years ¦ Comprehensive defective material retention - 3 years - Compatibility Information
Designed For: P/N: P15535-B21, P15535-B21#ABA, P15535-B21#ABJ, P15535-B21#B19, P15535-B21#UUF, P15535R-B21, P15735-B21, P15735-B21#ABA, P15735-B21#ABJ, P15735-B21#B19, P15735-B21#UUF, P15735R-B21, P18603-291, P18603-B21, P18603R-B21, P18604-291, P18604-B21, P18604R-B21, P18605-291, P18605-B21, P18605R-B21, P18606-B21, P18606-B21#ABA, P18606-B21#ABJ, P18606-B21#B19, P18606-B21#UUF, P18606R-B21, P18606R-B21#B19, P18608-B21, P18608-B21#ABA, P18608-B21#ABJ, P18608-B21#B19, P18608-B21#UUF, R4K99A, R4L00A, R4L01A, R7E82A, R8F01A - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HV6M6E |
| MFG Part# | HV6M6E |
| Full Contract Period | 3 years |
| Service Included | Parts and labor |
| Response Time | 4 hours |
| Location | On-site |
| Type | Extended service agreement |
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