4Y TC BAS W/DMR DL360G10+ SVC 6737872
SKU
6737872
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 4 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 4 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week Designed For: P/N: P28947-B21#B19, P28948R-B21, P39881R-B21, P39882-291, P39882R-B21, P39883-291, P39883R-B21, P39886-291, P39886-AA1, P39886R-B21, P40744-AA1, P40745-AA1, P40746-AA1, P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55272-421, P55273-421, P55274-421, P55275-421, P55276-421, R8V68A - General
Service Included: Parts and labor Location: On-site Full Contract Period: 4 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week - Details
Service & Support: Extended service agreement - parts and labor - 4 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 4 years ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - visual remote guidance - 4 years ¦ New releases update - 4 years ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 4 years ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 4 years - Compatibility Information
Designed For: P/N: P28947-B21, P28947-B21#B19, P28948-B21, P28948-B21#ABA, P28948-B21#B19, P28948R-B21, P39881-291, P39881-B21, P39881R-B21, P39882-291, P39882-B21, P39882R-B21, P39883-291, P39883-B21, P39883R-B21, P39886-291, P39886-AA1, P39886-B21, P39886R-B21, P40744-AA1, P40745-AA1, P40746-AA1, P42649-B21, P42650-B21, P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55272-421, P55273-421, P55274-421, P55275-421, P55276-421, R8V68A - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HY4V4E |
| MFG Part# | HY4V4E |
| Full Contract Period | 4 years |
| Service Included | Parts and labor |
| Response Time | Next business day |
| Location | On-site |
| Type | Extended service agreement |
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