4Y TC CRIT W/CDMR DL325 GEN10 SVC 6737477
SKU
6737477
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 4 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: P04646R-B21, P04647-291, P04647-AA1, P04647R-B21, P04648-291, P04648-AA1, P04648R-B21, P04649-291, P04649R-B21, P04651-291, P04651-AA1, P04654R-B21, P16696-291, P16696R-B21, P17199-291, P17199R-B21, P17200-291, P17200R-B21, P17201-291, P17201R-B21, P27086R-B21, P27087R-291, P27087R-B21 - General
Service Included: Parts and labor Location: On-site Full Contract Period: 4 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 4 years ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - visual remote guidance - 4 years ¦ New releases update - 4 years ¦ Technical support - phone consulting - 4 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 4 years ¦ Technical support - outage management - 4 years ¦ Comprehensive defective material retention - 4 years - Compatibility Information
Designed For: P/N: P04646-291, P04646-AA1, P04646-B21, P04646R-B21, P04647-291, P04647-AA1, P04647-B21, P04647R-B21, P04648-291, P04648-AA1, P04648-B21, P04648R-B21, P04649-291, P04649-B21, P04649R-B21, P04651-291, P04651-AA1, P04651-B21, P04651R-B21, P04652-B21#0D1, P04652-B21#ABJ, P04652-B21#B19, P04653-B21, P04653-B21#0D1, P04653-B21#ABA, P04653-B21#ABJ, P04653-B21#B19, P04653-B21#UUF, P04653R-B21, P04653R-B21#0D1, P04653R-B21#B19, P04654-B21, P04654-B21#0D1, P04654-B21#ABA, P04654-B21#ABJ, P04654-B21#B19, P04654-B21#UUF, P04654R-B21, P04662-B21, P04662-B21#0D1, P04662-B21#ABA, P04662-B21#ABJ, P04662-B21#B19, P04662-B21#UUF, P04848-B21, P04848-B21#0D1, P04848-B21#ABA, P04848-B21#ABJ, P04848-B21#B19, P05046-B21#0D1, P05046-B21#ABJ, P05046-B21#B19, P16696-291, P16696-B21, P16696R-B21, P17199-291, P17199-B21, P17199R-B21, P17200-291, P17200-B21, P17200R-B21, P17201-291, P17201-B21, P17201R-B21, P27086-291, P27086-B21, P27086R-B21, P27087-291, P27087-B21, P27087R-291, P27087R-B21 - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HV6G7E |
| MFG Part# | HV6G7E |
| Full Contract Period | 4 years |
| Service Included | Parts and labor |
| Location | On-site |
| Type | Extended service agreement |
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