4Y TC ESS EXCH EXTERNAL RDX HW SVC 6846985

SKU
6846985
  • Primary Information
    Product Description: HPE Pointnext Tech Care Essential Exchange Service - extended service agreement - 4 years - shipment
    Type: Extended service agreement
    Service Included: Replacement
    Location: Shipment
    Full Contract Period: 4 years
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
    Designed For: P/N: C8S07A, C8S07B
  • General
    Service Included: Replacement
    Location: Shipment
    Full Contract Period: 4 years
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
  • Details
    Service & Support: Extended service agreement - replacement - 4 years - shipment - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - replacement - 4 years - shipment - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 4 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Technical support - remote diagnosis - 4 years
  • Compatibility Information
    Designed For: P/N: C8S07A, C8S07B
  • Special Feature
    COO: Inquire
    TAA compliance: Inquire
  • UNSPSC Code
    UNSPSC Code: 81111812
BRANDS HEWLETT PACKARD ENTERPRISE
UNSPSC 81111812
Part# HPE-H11Z9E
MFG Part# H11Z9E
Full Contract Period 4 years
Service Included Replacement
Response Time 4 hours
Location Shipment
Type Extended service agreement
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