5Y TC BAS W/CDMR DL360G10+ SVC 6737882

SKU
6737882
  • Primary Information
    Product Description: HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
    Type: Extended service agreement
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 5 years
    Response Time: Next business day
    Service Availability: 9 hours a day / 5 days a week
    Designed For: P/N: P28947-B21#B19, P28948R-B21, P39881R-B21, P39882-291, P39882R-B21, P39883-291, P39883R-B21, P39886-291, P39886-AA1, P39886R-B21, P40744-AA1, P40745-AA1, P40746-AA1, P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55272-421, P55273-421, P55274-421, P55275-421, P55276-421, R8V68A
  • General
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 5 years
    Response Time: Next business day
    Service Availability: 9 hours a day / 5 days a week
  • Details
    Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Comprehensive defective material retention - 5 years
  • Compatibility Information
    Designed For: P/N: P28947-B21, P28947-B21#B19, P28948-B21, P28948-B21#ABA, P28948-B21#B19, P28948R-B21, P39881-291, P39881-B21, P39881R-B21, P39882-291, P39882-B21, P39882R-B21, P39883-291, P39883-B21, P39883R-B21, P39886-291, P39886-AA1, P39886-B21, P39886R-B21, P40744-AA1, P40745-AA1, P40746-AA1, P42649-B21, P42650-B21, P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55272-421, P55273-421, P55274-421, P55275-421, P55276-421, R8V68A
  • Special Feature
    COO: Inquire
    TAA compliance: Inquire
  • UNSPSC Code
    UNSPSC Code: 81111812
BRANDS HEWLETT PACKARD ENTERPRISE
UNSPSC 81111812
Part# HPE-HY4W7E
MFG Part# HY4W7E
Full Contract Period 5 years
Service Included Parts and labor
Response Time Next business day
Location On-site
Type Extended service agreement
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