5Y TC BAS W/DMR DL325G10+V2 SVC 6737935
SKU
6737935
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 5 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week Designed For: P/N: P38471-B21, P38471-B21#ABA, P38471R-B21, P38474-B21, P38477-291, P38477-B21, P38480-291, P38480-B21, P43248-B21, P43249-B21, P55250-B21, P55282-421, P55283-421 - General
Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week - Details
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 5 years - Compatibility Information
Designed For: P/N: P38471-B21, P38471-B21#ABA, P38471R-B21, P38474-B21, P38477-291, P38477-B21, P38480-291, P38480-B21, P43248-B21, P43249-B21, P55250-B21, P55282-421, P55283-421 - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HY5G2E |
| MFG Part# | HY5G2E |
| Full Contract Period | 5 years |
| Service Included | Parts and labor |
| Response Time | Next business day |
| Location | On-site |
| Type | Extended service agreement |
Similar Products
