5Y TC BAS W/DMR DL385 GEN10 PLUS SVC 6737547
SKU
6737547
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 5 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week Designed For: P/N: P07594-291, P07594R-B21, P07595-291, P07595R-B21, P07596R-B21, P07597R-B21, P07598-291, P07598R-B21, P14278-B21#ABA, P14278-B21#B19, P14278-B21#UUF, P14278R-B21, P14279-B21, P14279-B21#ABA, P14279-B21#ABJ, P14279-B21#B19, P14279-B21#UUF, P14279R-B21, P14280-B21, R6V54A, R6V55A, R6V56A, R6V57A - General
Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week - Details
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 5 years - Compatibility Information
Designed For: P/N: P07594-291, P07594-B21, P07594R-B21, P07595-291, P07595-B21, P07595R-B21, P07596-291, P07596-B21, P07596R-B21, P07597-291, P07597-B21, P07597R-B21, P07598-291, P07598-B21, P07598R-B21, P14278-B21, P14278-B21#ABA, P14278-B21#ABJ, P14278-B21#B19, P14278-B21#UUF, P14278R-B21, P14279-B21, P14279-B21#ABA, P14279-B21#ABJ, P14279-B21#B19, P14279-B21#UUF, P14279R-B21, P14280-B21, P14280-B21#ABA, P14280-B21#ABJ, P14280-B21#B19, P14280-B21#UUF, P14281-B21, P14281-B21#ABA, P14281-B21#ABJ, P14281-B21#B19, P14281-B21#UUF, R6V54A, R6V55A, R6V56A, R6V57A - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HV6R1E |
| MFG Part# | HV6R1E |
| Full Contract Period | 5 years |
| Service Included | Parts and labor |
| Response Time | Next business day |
| Location | On-site |
| Type | Extended service agreement |
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