5Y TC CRIT W/CDMR DL560 GEN10 SVC 6737262
SKU
6737262
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: 841730-B21#ABJ, 841730-B21#UUF, 875797-B21#0D1, 875797-B21#ABJ, 875797-B21#UUF, P21271-291, P21271-AA1, P21271-B21, P21271R-B21, P21272-AA1, P24442-AA1, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21, Q9A07A, Q9H03A, Q9J04A, R0U60A, R0U61A, R4T11A, R4T12A, R4T13A, R4T14A - General
Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 5 years ¦ Technical support - outage management - 5 years ¦ Comprehensive defective material retention - 5 years - Compatibility Information
Designed For: P/N: 840369-291, 840369-AA1, 840369-B21, 840369R-B21, 840370-291, 840370-AA1, 840370-B21, 840370R-B21, 840371-AA1, 840372-S01, 840373-S01, 840374-S01, 841730-B21, 841730-B21#0D1, 841730-B21#ABA, 841730-B21#ABJ, 841730-B21#B19, 841730-B21#UUF, 841730R-B21, 841730R-B21#B19, 870740-S01, 875797-B21, 875797-B21#0D1, 875797-B21#ABJ, 875797-B21#B19, 875797-B21#UUF, 875807-291, 875807-AA1, 875807-B21, 875807R-B21, P02872R-B21, P02873-291, P02873-AA1, P02873-B21, P02873R-B21, P02874-291, P02874-AA1, P02874-B21, P02874R-B21, P21271-291, P21271-AA1, P21271-B21, P21271R-B21, P21272-AA1, P24442-AA1, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21, Q9A07A, Q9H03A, Q9J04A, R0U60A, R0U61A, R4T11A, R4T12A, R4T13A, R4T14A - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HS8J3E |
| MFG Part# | HS8J3E |
| Full Contract Period | 5 years |
| Service Included | Parts and labor |
| Location | On-site |
| Type | Extended service agreement |
Similar Products
