5Y TC CRIT W/DMR DL360G10+ SVC 6737887
SKU
6737887
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 5 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: P28947-B21#B19, P28948R-B21, P39881R-B21, P39882-291, P39882R-B21, P39883-291, P39883R-B21, P39886-291, P39886-AA1, P39886R-B21, P40744-AA1, P40745-AA1, P40746-AA1, P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55272-421, P55273-421, P55274-421, P55275-421, P55276-421, R8V68A - General
Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Technical support - remote monitoring - 5 years ¦ Defective media retention - 5 years - Compatibility Information
Designed For: P/N: P28947-B21, P28947-B21#B19, P28948-B21, P28948-B21#ABA, P28948-B21#B19, P28948R-B21, P39881-291, P39881-B21, P39881R-B21, P39882-291, P39882-B21, P39882R-B21, P39883-291, P39883-B21, P39883R-B21, P39886-291, P39886-AA1, P39886-B21, P39886R-B21, P40744-AA1, P40745-AA1, P40746-AA1, P42649-B21, P42650-B21, P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55272-421, P55273-421, P55274-421, P55275-421, P55276-421, R8V68A - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HY4X5E |
| MFG Part# | HY4X5E |
| Full Contract Period | 5 years |
| Service Included | Parts and labor |
| Location | On-site |
| Type | Extended service agreement |
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