5Y TC CRIT W/DMR DL560 GEN10 WOV SVC 6737410
SKU
6737410
Category: System Service & Support
- Primary Information
Product Description: HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 5 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week Covered Configurations: Server with OneView Designed For: P/N: 840371-291, 840371-B21, 840371R-B21, 880173-291, 880173-B21, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21 - General
Service Included: Parts and labor Location: On-site Full Contract Period: 5 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week Covered Configurations: Server with OneView - Details
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Technical support - remote monitoring - 5 years ¦ Defective media retention - 5 years - Compatibility Information
Designed For: P/N: 840371-291, 840371-B21, 840371R-B21, 880173-291, 880173-B21, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21 - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HV5Y9E |
| MFG Part# | HV5Y9E |
| Full Contract Period | 5 years |
| Service Included | Parts and labor |
| Location | On-site |
| Type | Extended service agreement |
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