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5Y TC ESS EXCH EXTERNAL RDX HW SVC 6846987
SKU
6846987
- Primary Information
Product Description: HPE Pointnext Tech Care Essential Exchange Service - extended service agreement - 5 years - shipment Type: Extended service agreement Service Included: Replacement Location: Shipment Full Contract Period: 5 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: C8S07A, C8S07B - General
Service Included: Replacement Location: Shipment Full Contract Period: 5 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - replacement - 5 years - shipment - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - replacement - 5 years - shipment - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Technical support - remote diagnosis - 5 years - Compatibility Information
Designed For: P/N: C8S07A, C8S07B - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-H12A1E |
| MFG Part# | H12A1E |
| Full Contract Period | 5 years |
| Service Included | Replacement |
| Response Time | 4 hours |
| Location | Shipment |
| Type | Extended service agreement |
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