HPE 2Y PW TC BAS WDMR MSA 1050 STG SVC 6787758

SKU
6787758
  • Primary Information
    Product Description: HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
    Type: Extended service agreement
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 2 years
    Response Time: Next business day
    Service Availability: 9 hours a day / 5 days a week
    Designed For: P/N: Q2R18A, Q2R18AR, Q2R18B, Q2R18BR, Q2R19A, Q2R19AR, Q2R19B, Q2R19BR, Q2R20A, Q2R20AR, Q2R20B, Q2R20BR, Q2R21A, Q2R21AR, Q2R21B, Q2R21BR, Q2R22A, Q2R22AR, Q2R22B, Q2R22BR
  • General
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 2 years
    Response Time: Next business day
    Service Availability: 9 hours a day / 5 days a week
  • Details
    Service & Support: Extended service agreement - parts and labor - 2 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 2 years
  • Compatibility Information
    Designed For: P/N: Q2R18A, Q2R18AR, Q2R18B, Q2R18BR, Q2R19A, Q2R19AR, Q2R19B, Q2R19BR, Q2R20A, Q2R20AR, Q2R20B, Q2R20BR, Q2R21A, Q2R21AR, Q2R21B, Q2R21BR, Q2R22A, Q2R22AR, Q2R22B, Q2R22BR
  • Special Feature
    COO: Inquire
    TAA compliance: Inquire
  • UNSPSC Code
    UNSPSC Code: 81111812
BRANDS HEWLETT PACKARD ENTERPRISE
UNSPSC 81111812
Part# HPE-H25U8PE
MFG Part# H25U8PE
Full Contract Period 2 years
Service Included Parts and labor
Response Time Next business day
Location On-site
Type Extended service agreement
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