HPE 2Y PW TC ESS WDMR APOLLO 4200 SVC 6786635

SKU
6786635
  • Primary Information
    Product Description: HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
    Type: Extended service agreement
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 2 years
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
    Designed For: P/N: 806356-291, 806356-AA1, 806356-B21, 806357-291, 806357-AA1, 806357-B21, 806357R-B21, 808027-B21, 808027R-B21, 808028-B21, 808028R-B21, 849878-291, 849878-AA1, 849878-B21, 849879-291, 849879-AA1, 849879-B21, Q1B90A, Q1N61A, Q1Y39A
  • General
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 2 years
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
  • Details
    Service & Support: Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years ¦ Defective media retention - 2 years
  • Compatibility Information
    Designed For: P/N: 806356-291, 806356-AA1, 806356-B21, 806357-291, 806357-AA1, 806357-B21, 806357R-B21, 808027-B21, 808027R-B21, 808028-B21, 808028R-B21, 849878-291, 849878-AA1, 849878-B21, 849879-291, 849879-AA1, 849879-B21, Q1B90A, Q1N61A, Q1Y39A
  • Special Feature
    COO: Inquire
    TAA compliance: Inquire
  • UNSPSC Code
    UNSPSC Code: 81111812
BRANDS HEWLETT PACKARD ENTERPRISE
UNSPSC 81111812
Part# HPE-H00V2PE
MFG Part# H00V2PE
Full Contract Period 2 years
Service Included Parts and labor
Response Time 4 hours
Location On-site
Type Extended service agreement
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