HPE 2Y PW TC ESS WDMR D6020 ENCL SVC 6787539
SKU
6787539
- Primary Information
Product Description: HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 2 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: K2Q24A, K2Q24AR, K2Q25A, K2Q25AR, K2Q26A, K2Q26AR, K2Q27A, K2Q27AR, K2Q28A, K2Q28AR, P8Y56A, P8Y56AR, P8Y57A, P8Y57AR, Q1H90A, Q1H91A, R0P69A, R0P69AR - General
Service Included: Parts and labor Location: On-site Full Contract Period: 2 years Response Time: 4 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years ¦ Defective media retention - 2 years - Compatibility Information
Designed For: P/N: K2Q24A, K2Q24AR, K2Q25A, K2Q25AR, K2Q26A, K2Q26AR, K2Q27A, K2Q27AR, K2Q28A, K2Q28AR, P8Y56A, P8Y56AR, P8Y57A, P8Y57AR, Q1H90A, Q1H91A, R0P69A, R0P69AR - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-H24N3PE |
| MFG Part# | H24N3PE |
| Full Contract Period | 2 years |
| Service Included | Parts and labor |
| Response Time | 4 hours |
| Location | On-site |
| Type | Extended service agreement |
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