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HPE 2Y PW TC ESS WDMR MSA 2050 STG SVC 6787585

SKU
6787585
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CA$5,946.00

 

 

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Category: Network Services & Support
  • Primary Information
    Product Description: HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
    Type: Extended service agreement
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 2 years
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
    Designed For: P/N: Q1J00A, Q1J00AR, Q1J00B, Q1J00BR, Q1J01A, Q1J01AR, Q1J01B, Q1J01BR, Q1J04A, Q1J04AR, Q1J28A, Q1J28AR, Q1J28B, Q1J28BR, Q1J29A, Q1J29AR, Q1J29B, Q1J29BR, Q1J32A, Q1J32AR
  • General
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 2 years
    Response Time: 4 hours
    Service Availability: 24 hours a day / 7 days a week
  • Details
    Service & Support: Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years ¦ Defective media retention - 2 years
  • Compatibility Information
    Designed For: P/N: Q1J00A, Q1J00AR, Q1J00B, Q1J00BR, Q1J01A, Q1J01AR, Q1J01B, Q1J01BR, Q1J04A, Q1J04AR, Q1J28A, Q1J28AR, Q1J28B, Q1J28BR, Q1J29A, Q1J29AR, Q1J29B, Q1J29BR, Q1J32A, Q1J32AR
  • Special Feature
    COO: Inquire
    TAA compliance: Inquire
  • UNSPSC Code
    UNSPSC Code: 81111812
More Information
BRANDS HEWLETT PACKARD ENTERPRISE
UNSPSC 81111812
Part# HPE-H24T9PE
MFG Part# H24T9PE
Full Contract Period 2 years
Service Included Parts and labor
Response Time 4 hours
Location On-site
Type Extended service agreement
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