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HPE 3Y TC BAS WDMR SO 31/35X MEM UP SVC 6790007
SKU
6790007
- Primary Information
Product Description: HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 3 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 3 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week - General
Service Included: Parts and labor Location: On-site Full Contract Period: 3 years Response Time: Next business day Service Availability: 9 hours a day / 5 days a week - Details
Service & Support: Extended service agreement - parts and labor - 3 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 3 years - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HX5D4E |
| MFG Part# | HX5D4E |
| Full Contract Period | 3 years |
| Service Included | Parts and labor |
| Response Time | Next business day |
| Location | On-site |
| Type | Extended service agreement |
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