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HPE 3Y TC CRIT WDMR SO 3620 24TB SYS SVC 6790046
SKU
6790046
- Primary Information
Product Description: HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 3 years - on-site Type: Extended service agreement Service Included: Parts and labor Location: On-site Full Contract Period: 3 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week Designed For: P/N: BB954A, BB954AR - General
Service Included: Parts and labor Location: On-site Full Contract Period: 3 years Repair Time: 6 hours Service Availability: 24 hours a day / 7 days a week - Details
Service & Support: Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote monitoring - 3 years ¦ Defective media retention - 3 years - Compatibility Information
Designed For: P/N: BB954A, BB954AR - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81111812
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81111812 |
| Part# | HPE-HX5P1E |
| MFG Part# | HX5P1E |
| Full Contract Period | 3 years |
| Service Included | Parts and labor |
| Location | On-site |
| Type | Extended service agreement |
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