Categories
Search
Product Description: | HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site |
Type: | Extended service agreement |
Service Included: | Parts and labor |
Location: | On-site |
Full Contract Period: | 3 years |
Response Time: | 4 hours |
Service Availability: | 24 hours a day / 7 days a week |
Designed For: | P/N: C8R08A, C8R08A#ABA, C8R08A#ABB, C8R08A#ACE, C8R08AR |
Service Included: | Parts and labor |
Location: | On-site |
Full Contract Period: | 3 years |
Response Time: | 4 hours |
Service Availability: | 24 hours a day / 7 days a week |
Service & Support: | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years ¦ Comprehensive defective material retention - 3 years |
Designed For: | P/N: C8R08A, C8R08A#ABA, C8R08A#ABB, C8R08A#ACE, C8R08AR |
COO: | Inquire |
TAA compliance: | Inquire |
UNSPSC Code: | 81111812 |
BRANDS | HEWLETT PACKARD ENTERPRISE |
---|---|
UNSPSC | 81111812 |
Part# | HPE-HY3K3E |
MFG Part# | HY3K3E |
Full Contract Period | 3 years |
Service Included | Parts and labor |
Response Time | 4 hours |
Location | On-site |
Type | Extended service agreement |