HPE 4Y TC CRIT WDMR MSA 2060 STORAGE SVC 6787976

SKU
6787976
  • Primary Information
    Product Description: HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 4 years - on-site
    Type: Extended service agreement
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 4 years
    Repair Time: 6 hours
    Service Availability: 24 hours a day / 7 days a week
    Designed For: P/N: R0Q73A, R0Q73AR, R0Q74A, R0Q74AR, R0Q75A, R0Q75AR, R0Q76A, R0Q76AR, R0Q77A, R0Q77AR, R0Q78A, R0Q78AR, R7J72A, R7J72AR, R7J73A, R7J73AR
  • General
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 4 years
    Repair Time: 6 hours
    Service Availability: 24 hours a day / 7 days a week
  • Details
    Service & Support: Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 4 years ¦ New releases update - 4 years ¦ Product info support - web knowledge base access - 4 years ¦ Technical support - remote monitoring - 4 years ¦ Defective media retention - 4 years
  • Compatibility Information
    Designed For: P/N: R0Q73A, R0Q73AR, R0Q74A, R0Q74AR, R0Q75A, R0Q75AR, R0Q76A, R0Q76AR, R0Q77A, R0Q77AR, R0Q78A, R0Q78AR, R7J72A, R7J72AR, R7J73A, R7J73AR
  • Special Feature
    COO: Inquire
    TAA compliance: Inquire
  • UNSPSC Code
    UNSPSC Code: 81111812
BRANDSHEWLETT PACKARD ENTERPRISE
UNSPSC81111812
Part#HPE-H27X3E
MFG Part#H27X3E
Full Contract Period4 years
Service IncludedParts and labor
LocationOn-site
TypeExtended service agreement
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