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Product Description: | HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site |
Type: | Extended service agreement |
Service Included: | Parts and labor |
Location: | On-site |
Full Contract Period: | 4 years |
Response Time: | 4 hours |
Service Availability: | 24 hours a day / 7 days a week |
Designed For: | P/N: P03687R-375, P10806R-001, P10811R-001, P10812R-001, P10813R-001, P19116R-001, P21438-421, P21439-001, P21439-291, P21439-371, P21439-421, P21439-AA1, P21439R-001, P21440-001, P21440-291, P21440-371, P21440-421, P21440R-001, P21449-001, P21449-291, P21449-371, P21449-421, P21449-AA1, P21449R-001 |
Service Included: | Parts and labor |
Location: | On-site |
Full Contract Period: | 4 years |
Response Time: | 4 hours |
Service Availability: | 24 hours a day / 7 days a week |
Service & Support: | Extended service agreement - parts and labor - 4 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 4 years ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - visual remote guidance - 4 years ¦ New releases update - 4 years ¦ Technical support - phone consulting - 4 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 4 years ¦ Comprehensive defective material retention - 4 years |
Designed For: | P/N: 872305-B21, 872305-B21#0D1, 872305-B21#ABA, 872305-B21#ABG, 872305-B21#ABJ, 872305-B21#ABZ, 872305-B21#AC4, 872305-B21#ACC, 872305-B21#ACE, 872305-B21#ACJ, 872305-B21#ACQ, 872305-B21#AKJ, 872305-B21#AR8, 872305-B21#B19, 872305R-B21, 872307-B21, 872307-B21#0D1, 872307-B21#ABA, 872307-B21#ABG, 872307-B21#ABJ, 872307-B21#ABZ, 872307-B21#AC4, 872307-B21#ACC, 872307-B21#ACE, 872307-B21#ACJ, 872307-B21#ACQ, 872307-B21#AKJ, 872307-B21#AR8, 872307-B21#B19, 872307R-B21, 872309-B21, 872309-B21#0D1, 872309-B21#ABA, 872309-B21#ABG, 872309-B21#ABJ, 872309-B21#ABZ, 872309-B21#AC4, 872309-B21#ACC, 872309-B21#ACE, 872309-B21#ACJ, 872309-B21#ACQ, 872309-B21#AKJ, 872309-B21#AR8, 872309-B21#B19, 872309R-B21, 878450-001, 878450-031, 878450-291, 878450-371, 878450-421, 878450R-001, 878450R-371, 878452-001, 878452-031, 878452-291, 878452-371, 878452-421, 878452-AA1, 878452R-001, 878452R-371, P03685R-425, P03687R-375, P10806-001, P10806-291, P10806-371, P10806-AA1, P10806R-001, P10811-001, P10811-291, P10811-371, P10811-421, P10811-AA1, P10811R-001, P10812-001, P10812-291, P10812-371, P10812-421, P10812-AA1, P10812R-001, P10813-001, P10813-291, P10813-371, P10813-421, P10813-AA1, P10813R-001, P19116-001, P19116R-001, P21438-421, P21439-001, P21439-291, P21439-371, P21439-421, P21439-AA1, P21439R-001, P21440-001, P21440-291, P21440-371, P21440-421, P21440R-001, P21449-001, P21449-291, P21449-371, P21449-421, P21449-AA1, P21449R-001 |
COO: | Inquire |
TAA compliance: | Inquire |
UNSPSC Code: | 81111812 |
BRANDS | HEWLETT PACKARD ENTERPRISE |
---|---|
UNSPSC | 81111812 |
Part# | HPE-H38K0E |
MFG Part# | H38K0E |
Full Contract Period | 4 years |
Service Included | Parts and labor |
Response Time | 4 hours |
Location | On-site |
Type | Extended service agreement |