STORMAGIC SVSAN ADV 1N 3YR PLAT SUP 6691112
SKU
6691112
Category: Software Services & Support
- Primary Information
Product Description: StorMagic Platinum Support - technical support (extension) - for StorMagic SvSAN Advanced Edition - 3 years Service & Support: Technical support (extension) Service Included: Emergency phone consulting Full Contract Period: 3 years Response Time: 1 hour Service Availability: 24 hours a day / 7 days a week Software Title: StorMagic SvSAN Advanced Edition License Qty: 1 node - General
Type: Technical support (extension) Service Included: Emergency phone consulting Full Contract Period: 3 years Response Time: 1 hour Service Availability: 24 hours a day / 7 days a week - Software
Software Title: StorMagic SvSAN Advanced Edition Installation Type: Locally installed License Qty: 1 node - Details
Service & Support: Emergency phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 3 years - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity medium ¦ Phone consulting - 3 years - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity low ¦ Web support - 3 years ¦ E-mail consulting - 3 years ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years - Special Feature
COO: Inquire TAA compliance: Inquire - UNSPSC Code
UNSPSC Code: 81112200
| BRANDS | HEWLETT PACKARD ENTERPRISE |
|---|---|
| UNSPSC | 81112200 |
| Part# | HPE-R7H37AAE |
| MFG Part# | R7H37AAE |
| Full Contract Period | 3 years |
| Service Included | Emergency phone consulting |
| Response Time | 1 hour |
| Type | Technical support (extension) |
| Installation Type | Locally installed |
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